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Terms & Conditions

Ordering is done on line should you have any queries please contact us on 0845 2300 331 and email us on sales@greatwigs.co.uk
 
PAYMENT

Payment can be made in several ways:

    * Online Credit or Debit card
    * Telephone Credit Card or Debit Card
    * Cheque* or Postal Orders                                                                           

* Please note:  Cheques take 5 working days to clear and orders cannot be sent out until clearance has been obtained.

It is the responsibility of the customer to provide an address where the goods can be received. If you cannot be at your address to accept you delivery, get it delivered to your workplace or a neighbour.

All Prices include VAT
 
CLAIMS FOR NON DELIVERY
 
Should you request for any goods to be left unattended or with a neighbour, please ensure that the area is secure and easily accesible for the delivery driver. Please note we cannot be held responsible should the goods go missing or be damaged.
 
All claims for non delivery or shortages must be made within 10 days of placing your order after this period we cannot be held responsible.

We (the above companies) cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.
 
If for any reason, we are out of stock of a certain item or items – Great Wigs Limited reserves the right to replace them with an item of similar style, colour and theme at the same price or of greater value. We will, of course choose the most appropriate item as a substitute.
 
PRICING ERRORS

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or cancelling.
 
FAULTY GOODS

Your rights under the Distance Selling Regulations entitle you to cancel an order up to 7 days after the goods have been received and to receive a refund within 30 days - Please see our Returns Policy for further Information.
 
COOKIES
Consenting to Cookies and new rules on Privacy and Marketing
 
The Government has introduced new rules that came into effect on 26th May 2011 which will affect every organisation that uses cookies. Cookies are small text files implanted by a Website to collect Information about the Visitor such as the Products and Pages a user views.
 
The New Regulations ask that the Website clearly states detailed Information on the Cookies used and purposes for which data is collected.
 
When you visit our Website we collect 7 Cookies.
 
3 Cookies are collected so that we can provide a better shopping experience for the Visitor. These Cookies are used to analyse Product Sales, Most Viewed Products and Popular areas within the Website. They help us to ensure we optimize our Website to suit the Visitor’s needs.
 
3 Standard Cookies are collected known as “Session ID Cookies” which are required to run the operation of the Website. Without these Cookies our Website would be unable to process transactions and would be unable to provide the member service within the Website that allows the Visitor to create an Account.
 
1 Cookie is collected which we use for our “Add this” Bookmark toolbar. This allows the Visitor to Bookmark our Website on a range of Social Networking Websites.

CONTACTING US

You can contact us by e-mail :
sales@greatwigs.co.uk
or in writing to:
Great Wigs
Unit 30 Corringham Road Industrial Estate,
Gainsborough Lincolnshire,
DN21 1QB

Phone: 0845 2300 331
Fax :   01427 810 174 
 
Company Registration no: 5080728
VAT Number: 842 3037 52