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About Us
Great Wigs is a trading name of Party Domain Limited.
Great Wigs was established in 2002 as an online supplier of Party Wigs. It has built a good reputation as a online Party Wigs retailer with very competitive prices and great customer service.
Party Domain Limited has been a successful online retailer since 1999 and ships 1000s of orders everyday to our customers. Let us make your order one of them.
All products are carried in stock at our 50,000 sq. ft. warehouse in Gainsborough. The stock figures shown on the site are continously updated and changes reflected on the website within 5 minutes. You can order with confidence.
Our 50 members of staff are experienced and well trained to ensure a reliable and accurate fulfillment of your order. If you order before 3.30 pm we will ship your order the same day. If you select the appropriate delivery service you will get Next Working Day Delivery.
We do not seek to make a profit on our delivery charges, unlike many other websites, and we believe our delivery rates are the most competitve and start at just 99p
Free carriage if you spend £25 or more.
If you are more comfortable placing your order by phone or need some advice from our experienced customer services team please call us on 0845 166 2683 or 01427 676 350.
We are waiting for your call.
Registered Office Address
Unit 30
Corringham Road Industrial Estate
Gainsborough
Lincolnshire
DN21 1QB
UK Phone Line : 0845 2300 331
International Phone Line: 0044845 2300331
Company Registration Number: 5080728
VAT Number: 842 3037 52
Opening Times
Monday to Friday - 9.00 am - 5.00 pm
However, please note that you can contact us 7 days per week – 24 hours per day - basically 'ANY TIME' by emailing enqs@greatwigs.co.uk
Also use this email for giving feedback, establishing order status, goods returns and all other Customer Service Enquiries.
For establishing stock availability, placing orders against purchase order numbers and all other General Sales Enquiries email 
Email responses will normally be within 3 working days.
Privacy Policy
At Great Wigs we are committed to protecting your privacy. Great Wigs will only use the information that is collected about you in accordance with the Data Protection Act 1998.
Great Wigs may wish to collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.
You will be given the opportunity to refuse any marketing emails offered by the
Great Wigs.
The type of information that we may possibly collect about you includes but is not limited to:
• Your name
• Address
• Phone number
• Email address
• Credit/debit card details (when placing orders)
We will never collect sensitive information about you without your explicit consent, all of the information that we may receive about you can only be conveyed to us by you.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will be more than happy delete or correct them promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify you unless you modify your browser settings
If you have any questions/comments about privacy, you can contact us using one of the methods provided from within our Contact Page.
Terms & Conditions
Ordering is done on line should you have any queries please contact us phone us on 0845 2300 331 and email us on enqs@greatwigs.co.uk
PAYMENT
Payment can be made in several ways:
* Online Credit or Debit card
* Telephone Credit Card or Debit Card
* Cheque*or PostalOrders
* Please note: Cheques take 5 working days to clear and orders cannot be sent out until clearance has been obtained.
It is the responsibility of the customer to provide an address where the goods can be received. If you cannot be at your address to accept your delivery, get it delivered to your workplace or a neighbour.
All Prices include VAT
CLAIMS FOR NON DELIVERY
Should you request for any goods to be left unattended or with a neighbour, please ensure that the area is secure and easily accesible for the delivery driver. Please note we cannot be held responsible should the goods go missing or be damaged.
All claims for non delivery or shortages must be made within 10 days of placing your order after this period we cannot be held responsible.
We (the above companies) cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.
If for any reason, we are out of stock of a certain item or items – Party Domain Limited reserves the right to replace them with an item of similar style, colour and theme at the same price or of greater value. We will, of course choose the most appropriate item as a substitute.
PRICING ERRORS
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or cancelling.
FAULTY GOODS
Your rights under the Distance Selling Regulations entitle you to cancel an order up to 7 days after the goods have been received and to receive a refund within 30 days - Please see our Returns Policy for further Information.
CONTACTING US.
You can contact us by e-mailing enqs@greatwigs.co.uk
or in writing to:
Great Wigs
Web Warehouse
Unit 30 Corringham Road Industrial Estate,
GainsboroughLincolnshire,
DN21 1QB
Phone: 0845 2300 331
Phone: 01427 676 417 Fax: 01427 810174
Great Wigs is a trading name of Party Domain Limited Company Registration no: 5080728 VAT Number: 842 3037 52
Purchase Of Goods
Please note, that all goods sold and purchased via Party Domain Limited are done so, strictly under UK law. The title of goods remains strictly owned by Party Domain Limited until such time that goods have been fully paid for by the purchaser.
Price
Our prices are inclusive and they are only subject to the addition of post & packing charges - where applicable. Prices are said be correct at the point of publication - but will be subject to future changes or if necessary amendments. We aim to fulfil order requests received the point of price publication if we have stock of that product. Any changes to prices will be published at the point where they are effect from.
Shopping at Great Wigs is Safe and Secure
Payment Methods
All goods must be paid for prior to dispatch. You can also make payment by sending either a cheque, made payable to Party Domain, or by sending a postal order to cover the amount due. Overseas customers can also make payment via ‘International Money Order’. Please note that we will only debit your card for the amount payable for the goods dispatched to you. Payment is cleared on your card when goods are put into transit process.
Stock Availability
On an occasion when we are unable to fulfil your order request due to lack of available stock, mainly as a result of high demands, it is our company policy to try and source you an alternative product. Should we be in a position where this is necessary we will normally notify you first - before any product is dispatched or payment made, to gain agreement that this is an acceptable option to you. If you do not want an alternative sending then your order is cancelled without any charge or further obligation. Should we be unable to contact you prior to dispatch of an alternative product – you will be given the option to return the item, if it is found to be an unsuitable option, for either replacement or full refund inclusive of return postage charges, using standard postal services.
Please Note: This does not affect your statutory rights as a consumer
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